[CS-FSLUG] Church Management Software

[Stephen J. McCracken]

>>  We were burned by this when many people were used to Outlook, Outlook
>> Express, and Thunderbird and switched most of them to a browser based email
>> interface that *looked* similar, but couldn't act similarly because of the
>> loss of drag/drop and right click menus.
> 
> That's an interesting case study. Do you think this would have caused
> similar riots if it didn't look so similar to what they were used to,
> say Gmail for example?

Probably, maybe even more so, I don't know.  But it was interesting that 
it *seemed* (no hard data) that the majority of the complaints came from 
missionaries in our organization rather than the national employees of 
the mission.

sjm
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