[CS-FSLUG] Issue trackers

Karl Kleinpaste karl at kleinpaste.org
Thu Mar 11 12:24:23 CST 2010

Take a peek at OTRS.  http://otrs.org/, http://otrs.com/.

I'm not a disinterested party.  It's where (er, "where") I work these days.

With regard to your mention that "remembering everything is difficult,"
OTRS has good support for articles and attachments, every time a ticket
is touched.

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