[CS-FSLUG] OT: mail order coffee WAS: Prayer request

[Ed Hurst]

Ritchie, Josiah S. wrote:

> :-) That is kinda funny isn't it. Maybe we can lead this into a survey
> and get further off track . . . Who here has taken Gevalia up on their
> free coffee maker offer for trying their mail-order coffee service?

I did. The coffee is great, and the shipments came on time. However,
their overly zealous sales department is crooked as can be. When I went
to the website to order, the default was to pre-check boxes for a bunch
of stuff I didn't want, and some of it was half hidden. On top of that,
the mail order department would aggressively ship too soon and you had
to tell them to delay the next order or they would routinely shorten the
interval without notice. The last straw was finding out they would also
duplicate the last order unless you told them in advance you wanted
something different. Without notifying anyone, they changed the contract
to ship by default and bill you.

Great product ruined by criminal marketing.

-- 
Ed Hurst
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