[CS-FSLUG] KMail troubleshooting

[Fred A. Miller]

On Wednesday 07 September 2005 8:19 pm, Robert W. wrote:
> On 09/07/2005 04:46:54 PM, bouquet at ruthes-secretroses.com wrote:
> >  I do have one problem though. My account settings for both Sending
> > and Recieving  mail won't hold. The Sending details disappear as soon
> > as I try to  send any  email, and the Receiving details vanish when I
> > close KMail. So I've  been  filling those blanks out over and over -
> > no go!   Been checking online, Googling, and reading all the manuals,
> > but  nothing exactly  answers this. I do believe though (maybe just
> > intuitively), that it  started when  I was trying to import my emails
> > from my Mandrake/KMail backup. The  import  didn't work, so I
> > followed the advice in the KMail handbook, which  talked of  adding a
> > line to the file at .kde/share/config/kmailrc (after saving  a
> > backup  copy). That didn't work, so I put it back. Perhaps wrongly?
> > Now it  has  a golden  padlock on it!
>
> Check the permissions and ownership of .kde/share/config/kmailrc. It
> sounds like KMail can not write to the file.

I already instructed her to change ownership, as I'm certain it's why she's 
having a problem......the file is from a backup thus I'm sure the present 
ownership is root.

Fred

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