[CS-FSLUG] NI: How corporate IT can come up to speed in delivering more functionality

["國產 Wei-Yee Chan (Made in Chinar)"]

Let's start with a simple premise: Corporate IT is not up to speed in
delivering new business functionality. Argue it if you want, but most
business executives would agree.

Where is the evidence? Just listen to the IT people themselves. They are
in break-fix mode. They are spending on support and security, not
functionality. Typically 80 percent of their budgets go to maintaining
current systems. For them, Gartner offers a dark prognosis, saying: "As
caretakers of inflexible infrastructure, the IT department is doomed."

Software-as-a-service is booming because any non-core competency that
can escape the grip of the corporate IT department, will escape, as IT
fails to respond to needs of the business line managers. A corporate
business unit or small enterprise can run many processes online using
subscription services. Even open source is a form of "self-help" for
avoiding the politics and bureaucracy of corporate IT, sometimes seeded
from within IT itself.

http://www.itmanagersjournal.com/articles/05/06/28/039250.shtml